Front Desk Receptionist
Leisure Acres Campground Leisure Acres Campground Cleveland, GA Cleveland, GA Part-time Full-time Part-time Full-time $12 - $15 an hour $12 - $15 an hour 1 day ago 1 day ago 1 day ago We are looking for a front desk receptionist.
As a front desk receptionist you will be the first point of contact for our company.
Your duties will include answering incoming phone calls, greeting guests as they come into the office, entering reservations, managing client accounts, distributing correspondence, filtering emails, etc.
A successful receptionist must have a pleasant personality as this is a customer service role.
The ability to deal with emergencies in a timely and effective manner is a must.
Some weekend work will be required so flexibility is key.
Responsibilities Answer, screen, and forward a large amount of incoming phone calls Welcome visitors and direct them to their site Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Maintain office security by following safety procedures and controlling access via the reception desk (monitor the reservation system, issue guest car passes, and monitor CCTV system) Perform other clerical receptionist duties such as filing, photocopying, etc.
Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Go the extra mile to engage with customers Skills 2 years receptionist experience or the equivalent in a similar industry Strong phone etiquette and interpersonal skills Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of personalities Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Adept at conflict resolution High school degree Job Types:
Full-time, Part-time Pay:
$12.
00 - $15.
00 per hour
Benefits:
Flexible schedule Schedule:
Day shift Holidays Monday to Friday Weekends as needed Education:
High school or equivalent (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
As a front desk receptionist you will be the first point of contact for our company.
Your duties will include answering incoming phone calls, greeting guests as they come into the office, entering reservations, managing client accounts, distributing correspondence, filtering emails, etc.
A successful receptionist must have a pleasant personality as this is a customer service role.
The ability to deal with emergencies in a timely and effective manner is a must.
Some weekend work will be required so flexibility is key.
Responsibilities Answer, screen, and forward a large amount of incoming phone calls Welcome visitors and direct them to their site Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Maintain office security by following safety procedures and controlling access via the reception desk (monitor the reservation system, issue guest car passes, and monitor CCTV system) Perform other clerical receptionist duties such as filing, photocopying, etc.
Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Go the extra mile to engage with customers Skills 2 years receptionist experience or the equivalent in a similar industry Strong phone etiquette and interpersonal skills Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of personalities Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Adept at conflict resolution High school degree Job Types:
Full-time, Part-time Pay:
$12.
00 - $15.
00 per hour
Benefits:
Flexible schedule Schedule:
Day shift Holidays Monday to Friday Weekends as needed Education:
High school or equivalent (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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